Introduction

With the development of new communication tools, it is necessary to pay special attention to the protection of privacy. That’s why Platinium H.E. Entretien Inc. (“we,” “us,” “our”) is committed to respecting the confidentiality of the personal information we collect.

Collection of Personal Information

• First name
• Last name
• Email address
• Phone number

The personal information we collect is gathered through forms and through the interaction between you and our website. We also use, as explained in the following section, cookies and/or log files to collect information about you.

Forms and Interactivity

Your personal information is collected through the following forms:

• New client offer form for a free carpet cleaning
• Contact page form on our website
• Estimate page form on our website

We use the information collected for the following purposes:

• Information / Promotional offers
• Statistics
• Contact
• Create price estimates for our clients

Your information is also collected through the interactivity that may occur between you and our website, in the following way:

• Correspondence

We use the information collected for the following purposes:

• Information or promotional offers
• Statistics
• Contact

Right to Object and Withdraw

We are committed to offering you the right to object to and withdraw your personal information.
The right to object means that users may refuse to have their personal information used for certain purposes mentioned during collection. The right to withdraw means that users may request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can contact the Privacy Officer at Platinium H.E. Entretien Inc. via the “Contact” page of our website: https://platiniumheentretien.com/contact/

Right of Access

We are committed to recognizing a right of access and correction to those concerned who wish to consult, modify, or delete their personal information.

To exercise this right, please contact the Privacy Officer at Platinium H.E. Entretien Inc. via the “Contact” page of our website: https://platiniumheentretien.com/contact/

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal data, we use the following measures:

• SSL Protocol
• SET Protocol
• Access management – authorized person
• Access management – concerned person
• Network monitoring software
• Computer backup
• Username / password
• Firewal

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers maximum security, some level of risk is always present when using the Internet to transmit personal information.

Cookies and IP Addresses

Our website uses cookies, which are small files stored on your computer or mobile device when you browse our site. These files do not contain personal information.

Cookies are used to improve your online experience by allowing us to load previously visited pages more quickly, simplify navigation, and collect anonymous data about your browsing behavior.

Please note that these cookies are only activated after you have given explicit consent on our website. You have full control over cookie management via your browser settings and can choose to block or delete them at any time.

We also collect the IP addresses of visitors to our website. An IP address is a unique number assigned to each device connected to the internet. We use these addresses solely to compile statistics on the geographic location of our users, improve our content, and enhance site security. We do not share this data with third parties unless required by law.

Third Parties

The personal information collected by our website is used exclusively for the purposes specified in this privacy policy, and we never share it with third parties.

We do not sell or rent your personal information to third parties for marketing or advertising purposes.

Disclosure

The only situations in which we may be required to share users’ personal information would be in the context of legal proceedings, in response to requests from law enforcement, or to comply with applicable laws.

Links to Third-Party Sites

Our website contains links to third-party websites. Any activity undertaken by users on these third-party sites is governed by the privacy policy and terms of use set by the respective site operator.

We have no control over the privacy practices or content of these third-party sites and therefore cannot be held responsible for their actions or policies.

Changes to the Privacy Policy

We reserve the right to modify, update, or revise our privacy policy at any time.

Any changes made to this policy will be published on this page, and the date of the last update will be indicated at the top of the page. It is your responsibility to review our privacy policy periodically to stay informed of any changes.

By continuing to use our website after any policy updates, you accept the revised terms. We are committed to complying with applicable laws and regulations regarding the protection of personal data, and any changes to our privacy policy will reflect our ongoing commitment to your privacy.

Legislation

We are committed to complying with the legal provisions outlined in:

Jurisdiction: Quebec

This privacy policy was generated by https://www.politiquedeconfidentialite.ca/

Privacy Officer at Platinium H.E. Entretien Inc.:

Elisa Carralero Arnedo, Administrator

info@platiniumheentretien.com